For our Client, one of the biggest Shared Services Centers, we are looking for a Candidate for the position of:
Source to Pay Manager
Team: 22 people (including AP and Procurement Team Leaders)
Łódź (hybrid work)
Essential Functions:
- Manage and deliver specific operational and business objectives incl: timely completion and accurate processing of daily transactions according to the metrics, documentation, best practices and alignments with Global Process Owners according to the compliance framework
- Represent Global Business Service on meetings, acting as trusted partner for business key stakeholders, external partners and team members
- Deliver and manage projects across our company and at location level. Facilitate communication and collaboration among project team members, provide guidance and support to team members as needed
- Successfully collaborate in various matrix teams incl. working together with other SSCs functions for best practice sharing as well as best in class and cost optimal process execution
- Proactively support for GBS scale up including e.g. opportunity identification, implementation plan development, resource and skillset identification and transition supervision
- Assign team members for task execution according to their capacity, competency set and Individual Development Plans according to the local regulations
- Handle escalations and lessons learned; collect input to improve process and increase quality of service within domain area, identify and supervise quality, productivity and compliance improvements in collaboration with respective Global Process Owner
- Support technology enablement within the processes, taking decisions based on data and analytics as well as being able to implement them into operational activities
- Develop reporting team by identifying strengths and weaknesses, assigning development tasks and support the implementation
- Keep healthy retention within team and support controlled rotation across departments inside and outside GBS; ensure high employee motivation
- Proactively articulate risks and manage accordingly to secure compliant and on time service delivery
- Timely review the procedures for continuous improvement and implement with help of Global Process Owners
Education and Experience:
Must-have
- Fluent English
- Experience with process standardization and optimization, digitalization, Lean, Analytic
- Experience in GBS/SSC/BPO area
- 5 years of experience in people management as a direct supervisor or matrix supervisor with accountability for results of the reporting team - approx. 22 people (including 2 Team Leads: AP and P2P)
- Deep understanding of the domain, incl. process understanding, and technology used in the area of responsibility
- SAP experience
Nice-to-have
- Other European language
- Experience as a project manager accountable for results delivery
- Knowledge of ERP systems other than SAP
- Experience in virtual management
Additional Qualifications:
- High Business Acumen, inspiring leader demonstrating high business standards
- Proactive and open-minded
- Stress resistance
- Extraordinary communication and presentation skills
- Oriented towards people development and best ability for their development inside and outside GBS
Recruitment process:
1️⃣ Application – Submit your resume through the form.
2️⃣ CV Selection – We analyze applications and select candidates who meet the requirements.
3️⃣ Phone Screening – A short call to discuss your experience, expectations, and key role requirements.
4️⃣ Recruitment Interview – Online meeting on MS Teams with a Consultant from RICG (approx. 1 hour).
5️⃣ Meetings at the Client's Site – Final stage of the recruitment process.
6️⃣ Decision or Feedback – We provide feedback or present a job offer to selected candidates.